Customer Care Module

This module allows you to follow the activity of your customers. You can also perform day-to-day tasks such as:

  • Create a subscription
  • Cancel a subscription
  • Generate a credit note
  • Break down the balances of customer invoices
  • Process refunds
  • Regularize a subscription

It also allows your teams to follow the activity and have the details of your customers’ subscriptions without having to connect to the Zuora billing tool. The separation of roles and responsibilities remains fundamental.

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