Dunning Management

Automated solution to maximize your collections on unpaid invoices.

This module allows you to:

  • Detect unpaid invoices
  • Automatically follow-up customers according to different criteria:
    • Outstanding amount
    • Time of delay of the claim
    • Typology of the client

A recovery strategy that is always adapted:

  • Types of reminder: email, SMS, simple mail, registered mail, collection service
  • Template configurable according to the customer’s level, delay time and language

The status of the subscription may change according to the dunning level:

  • Suspension of the subscription
  • Cancellation
  • Or renewal of the subscription

An adapted and targeted strategy will be proposed according to the situation of each default payment. You will thus have all the information and tools you need to define and implement the best collection strategy.

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