Setting of the e-commerce site and the adaptation to your graphical charter:
A pre-configured e-commerce site integrated into Zuora allows you to accelerate the first deployments of your offers.
Other configurable sales tools (mobile application) with your graphic charter can also be deployed and made available to your customers for the sale of your products and services.
Your sales and delivery strategy is integrated with the sales tools for an optimized and coherent customer journey.
If needed, a question mechanism can be set up to guide your customers on an offer or a product adapted to their consumption.
The configuration of innovative offers and subscription :
Each product is sold according to its Subscription Strategy, which defines all of the product’s life cycle criteria. Different configurable variables allow for maximum flexibility in the offers:
Type of consumption: pay-per-use, subscription, usage
Duration of the subscription
Renewal, tacit renewal or not
Upgrade/downgrade: period when the change is possible, payment of additional fees, …
Discount and promotion
Suspension or cancellation of the subscription (e.g. during the summer period, or in case of non-payment)
Possibility or not of cancellation
Pricing: fixed price, or complex modelling of the price (third party pricing, …), multi-criteria.
The Self care space:
A dedicated space gives your customers access to all the information related to their orders:
- Personal information
- Bank details
- Subscribed orders
- Modification of subscriptions according to your rules
The choice of the language of the site:
Each e-commerce site is configured in all the desired languages.
Your customers can choose the language of the site.